Expédition des marchandises
We do everything possible to ensure that your 3D printed parts arrive at your location quickly and in perfect condition.
1. Order processing
Chez Ami Store Concept, nous nous engageons à traiter toutes les commandes de manière rapide et efficace. Chaque produit est fabriqué sur demande, ce qui signifie qu’il est personnalisé et imprimé spécifiquement pour chaque client.
Manufacturing lead time
Generally from 3 to 7 days from validation. Varies according to complexity and volume.
Shipping
Once manufactured, shipping within 2 to 5 business days. Confirmation email with tracking sent upon shipment.
2. Delivery methods and costs
We offer different delivery options:
- Standard delivery:The most economical. Delivery time of 3 to 7 working days after shipment.
- Express delivery:Faster. Delivery time of 2 to 3 working days after shipment.
The fees are calculated automatically at checkout based on weight, destination, and selected shipping method.
3. Delivery zones
We ship to:
- France métropolitaine
- Union Européenne
- Autres pays (frais de douane possibles à la charge du client)
Entrez votre adresse dans le panier pour voir les frais spécifiques.
4. Shipment Tracking
Once your order is shipped, you will receive an email containing a tracking number to track your package online at every step.
5. Retardateurs
Ami Store Concept cannot be held responsible for delays caused by carriers. In case of delay, please check your tracking or contact us.
6. Customs
For international shipments, taxes and customs fees may apply. They are the sole responsibility of the customer.
7. Delivery Issues
Damaged product or lost package? Contact us immediately so we can open an investigation.
8. Relais de points
Delivery possible to a pickup point or alternative address, to be selected at the time of order.
9. Reception
If the package is damaged: report it to the carrier or contact us within 48 hours.